Are your cleaners given any training before they are left alone on our premises?
All cleaners are trained within the first few days of their employment. The training is carried out by our Contract Managers and will include the following: health & safety, quality and environmental policies, manual handling, product, machinery, housekeeping, security within the premises, how what and when to clean.
Are all you chemicals assessed under the COSHH regulations?
All materials that we use on your site have been assessed under the COSHH regulations.
What happens if my cleaner does not turn up for work as normal?
It is our intention to always service your site with an operative as agreed. As soon as we are aware of an operative’s absence, the Contract Manager will arrange for another operative to be on site.
Will you provide holiday cover when our cleaner takes annual leave?
Holiday cover will be arranged by Maxim in order for you to have a continuous level of service.
What happens under TUPE (Transfer of Undertaking Protection of Employment) when I change to Maxim?
We have to take on the existing personnel; all staff will be retrained and evaluated. We will then provide all the training and equipment necessary for your cleaning operatives to carry out every cleaning task to an excellent standard.
Do you provide all materials and equipment or do we have to provide any?
We provide all the cleaning materials and equipment required. We can also supply consumables e.g. toilet tissue, mini jumbo, hand towels, toilet soap etc at very competitive prices. We automatically keep your stocks to a measured level so that you never run out, saving you management time.