COVID-19 Statement

Maxim Facilities Management Limited Coronavirus Pandemic Policy and Business Continuity Statement

It is the policy of the Maxim Facilities Management Limited to ensure so far as is
reasonably practicable, the health, safety and welfare of all employees working for the
company and other persons who may be affected by our undertakings.
The Directors of the Company are totally committed towards the delivery of its
contractual obligations and will always seek to continue to operate as normal as possible
during a pandemic situation. Coronavirus is a highly infectious viral illness, has the
capacity to spread rapidly, affecting both company employees and customers alike and
as such requires specific planning for, over and above policies created for other

During such situations the Company will seek to reduce the overall and specific risks to
both employees and customers alike by increasing employee awareness and taking
appropriate action to combat the spread of the virus and maintain service delivery.

Service Delivery

The company will continue to work closely with its varied customer base and will (in
consultation with clients) identify areas / items unique to each workplace environment
requiring specific cleaning / attention, over and above those common to all

General experience suggests that employees respond well during periods of crisis and
major incidents. Consequently, the company would encourage a culture of
reasonableness and negotiation, coupled with an expectation that clients would act
reasonably in the event that cleaning staff become infected and are unable to attend for
work. Thereafter, the company would, in consultation with clients, endeavour to ensure
continuance of service delivery to expected standards via numerous methods:

– Offering overtime to remaining staff
– Additional use of part time staff (operative and supervision)
– Use of long-term cover staff
– Changing cleaning times to enable fit and able staff to work across multiple locations
– Increase use of mobile cleaning teams
– Short term alteration of work patterns
– Short term amending of work schedules
– Holiday rescheduling where feasible

Maxim Facilities Management Limited are confident that with the continued support of
both its customers and employee’s the Company does have the ability to continue
providing a service during this Coronavirus Pandemic and that it will where possible be
fit for purpose and meet customer expectations.

Graham Conway
Managing Director
April 2020

Our Services

From daily office cleaning to industrial and specialist cleans, we offer a wide range of commercial cleaning services.

We provide complete, tailored, facilities management solutions to suit your exact needs.

Serving a large portfolio of industrial and office based organisations, Maxim FM offers a wide range of specialist cleaning services.

Our fully trained, dedicated window cleaning team are able to work in the most challenging of environments.

Maxim ensure unrivalled cleanliness for your washroom and hygiene facilities.

Our expert landscape gardeners are here to maintain all aspects of your grounds maintenance.

About Us

As one of the fastest growing independent commercial cleaning and facilities management companies in the UK, we pride ourselves on our customer focused approach that has led to long standing relationships with many of the high profile and prestigious clients we are proud to serve.

We provide commercial cleaning services to businesses in Sunderland, Newcastle, Leeds, Middlesbrough, York, and throughout the rest of England and Scotland.

We can support all of your facilities management needs; from commercial cleaning, daily office cleaning, window cleaning, landscape gardening, carpet and floor cleaning, graffiti removal, painting and decorating, through to the purchasing of consumables and arranging washroom and hygiene facilities.

  • Fully Managed Service

    We offer a fully managed service meaning our clients can focus on their business and we can focus on ours. Our operations team frequently carry out on-site visits to ensure standards are always high.

  • Quality Assurance

    At Maxim our ethos is one of a commitment to continuous improvement and our staff are driven to provide a first class customer experience. We continually review new, improved and sustainable methods of working, including on-going investments in the latest technologies which allows us to monitor key performance indicators across all client accounts.

  • Fully Accredited

    We are fully accredited and hold ISO 9001 and 14001 certification. We are also corporate members of the British Institute of Cleaning Science (BICSc), the largest independent professional membership and educational body within the cleaning industry


See how we can transform your facilities management operations.

Get a free quote today.